Medical Certificate Online FAQs

Question 1

What is a Telehealth Consultation?

Accepted Answer

A consultation is a discussion between a patient and a doctor to assess symptoms, provide advice, and plan treatment. MediLeave Telehealth Consultations can be by video or phone, providing care without visiting a clinic.

Question 2

Are MediLeave’s doctors real doctors?

Accepted Answer

Yes. All MediLeave doctors are AHPRA-registered and insured practitioners based in Australia.

Question 3

Can I request prescriptions online?

Accepted Answer

Yes. You can request prescriptions during your telehealth consultation. Approved prescriptions are sent digitally for pharmacy dispensing.

Question 4

Are services bulk-billed?

Accepted Answer

No. We charge a flat consultation fee that is often cheaper than out-of-pocket Medicare costs. Government rules restrict Medicare rebates for telehealth where no in-person visit has occurred in the last 12 months.

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