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Medical Certificates
Telehealth Consultations
- Standard Telehealth Consultation
- Priority Telehealth Consultation
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Instant Scripts

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Price: $29.95

If the person you are caring for is experiencing a medical emergency, including chest pain or shortness of breath, or your consultation is for an infant under 3 months of age with a fever, call 000 and ask for an ambulance or attend your nearest emergency department immediately.

Your Information

Please take care as the following name and address will appear on your certificate

Enter your details as the carer here NOT the person you are caring for

Please enter date in DD/MM/YYYY format.

Please ensure correct email

Emails do not match

Please answer this question

Address

Digital Consultation
Please note this consultation is not intended to replace a doctor visit, medical treatment, opinion or diagnosis

1. Are you applying for a 3-day carer’s leave certificate starting from today’s date?

Yes

No

We cannot back date or future date Certificates.

2. Leave Date (This is a 3 day certificate starting today and cannot be backdated)

Your three day leave starts from to (3 Days).

Leave End Date

3. Do you need to look after a family or household member who's sick, injured, or experiencing an unexpected emergency?

Child

Parent

Partner

Housemate

Grandparent

Sibling

4. Does the person you are caring for have ANY of the following symptoms?

Difficulty breathing
Shortness of breath
Fever over 39°C
Extreme pain
Chest pain
Blood in their vomit or poo, or is their poo black and tarry
A sudden onset severe headache worse than any previous headache
Severe abdominal pain
Neck stiffness
Sudden changes to their vision
Dizzy or confused
Excessive vomiting and are unable to keep any fluids down
Slurred speech, drooping face , new weakness or loss of feeling in arms or legs

Yes

No

We are unable to issue you a certificate. Call 000 and seek medical assistance immediately.

5. If you are looking after your child, do they have the following symptoms?

Signs of dehydration (lack of urine, dry nappies, absence of tears, dry mouth and mucosa, lethargy and difficulty waking them up).
Rashes associated with drowsiness and neck stiffness.
Inability to feed them or not tolerating oral intake.

Yes

No

Not Applicable

You should take them to a doctor/seek medical attention if they’re showing these symptoms

6. How would you describe the condition of the person you are caring for?

Sick or Injured

Has the sick or injured person seen or made as appointment with a healthcare professional?

Yes, they have already seen a healthcare professional for this condition

Yes, they have an appointment booked

None of the above

We are unable to issue you a carer’s leave certificate . A carer’s certificate can only be issued if the person has seen or has an appointment with a healthcare professional. Please arrange an appointment

They have an unexpected NON-MEDICAL emergency

What is the reason for the unexpected emergency?

The person has no transport and needs my help to get to a sudden important appointment or service

The person has a sudden appointment or service and need my help with translation or communication

The person has had a non-medical emergency and needs support (e.g. fire, burglary, lockout, water or gas leak)

There's been an unexpected disruption that requires supervision for safety (e.g. power outage, flooding)

The person's regular carer is suddenly unavailable due to a family emergency, illness or other urgent reason

None of the above

We’re unable to issue a carer’s leave certificate online for situations outside the listed reasons. Please visit a pharmacy or see a doctor for further assistance

7. Is it necessary for you to stay with them to offer care and support?

Yes

No

We cannot issue you this type of certificate as Carer’s Leave is a type of leave that allows employees to take time off from work to care for a family member or someone living in their household who is sick, injured, or experiencing an unexpected emergency. This can include a spouse, child, parent, or other individuals who rely on you for care

8. Will you take them to a doctor or seek medical attention for them if they don’t get better within the next 24 hours?

Yes

No

We cannot proceed to issue you a certificate. If your household/immediate family member’s symptoms do not improve or get worse then you need to seek medical treatment/attention for them.

9. Have you understood and answered all of these questions truthfully and accurately?

Yes

No

Unfortunately we cannot proceed to issue you a certificate.

Consent

YOUR AGREEMENT By agreeing to this release form, you agree to be bound by and comply with the Terms and Conditions. If you do not agree to these Terms and Conditions, please do not tick the box. By using our service you agree to the certificate dated for today’s date.

PLEASE NOTE

Pharmacists can only issue certificates in relation to illness/injury that they are professionally qualified to assess
The consultation is not intended to replace medical treatment, opinion or diagnosis
You agree that if your illness/injury persists or worsens, you will seek medical attention/see a doctor
All certificates are issued subject to the clinical opinion of the healthcare professional

By checking this box, you confirm that you have read and agree to the information in the section above and accept our Terms & Conditions and Privacy Policy. You will be added to our subscriber list, you can unsubscribe at any time.

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P: (03) 7047 9244

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Get medical help immediately

Call 000 or go to the nearest emergency department.

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